Awhile ago I got flamed by one subscriber (twice) for “not doing enough or giving subscribers a better deal.” This was despite the fact that I was running a half-price deal and offering 5 bonuses that took me a week to create. He even took advantage of another half-price deal and was still complaining. His greed was profound. I didn’t even bother to respond. I booted him off all my lists and blocked him from ever returning. No one needs this kind of crap.

Nathan

I’m sooo happy we cleared that up.

Blog on,

Craig

I’m no exception to this. There are many reasons why people react with anger. Some people truly are the ingrates mentioned in this post. But some are coping with enormous stresses in their lives and it just takes something small to momentarily tip their boat over.

I’ve been angry with Craig more than a year because of a typo in one of his responses to me in his forum. The typo was the omission a single word that made his response seem almost evil (to me). This typo transformed a kind and well meaning remark into something offhand and mean. Typo’s happen all the time with little effect on the reader. But this one was truly remarkable in how it so utterly changed the meaning of the sentence. Because I didn’t confront Craig immediately about his remark last year, it festered in me until I finally confronted him recently and it was finally resolved. I’m only glad that I never went public with my anger which would have done Craig a great disservice.

The point I’m making is that often there’s more going on beneath the surface of someone’s nasty or angry remark. Perhaps understanding this makes coping with these remarks a little easier to do. This doesn’t absolve the angry person for his lack of “class” that Craig mentions here.

Your experience is not unique. I hear many marketers echo the same problem. I, for one, am greatful for what you and other marketers have left on the blogs that I can glean. I cannot afford to contribute to you or the others at this time, but that will change some time soon.

In the meantime, I take what I can and apply it, and, when possible, I try to share it with others so they, too, may have a chance of success.

Thank you!

PLR_Blogger

Wow.

She totally ignored that I was giving her valuable and useful information. She also didn’t think it through. My book was about speeding up the computer. What does her graphics program run on? A computer. And if the computer runs poorly, so will her graphics program.

Shortsighted? You bet, but it’s typical of what we encounter these days.

Another time I got flamed twice by a guy who didn’t think I was giving enough, despite the fact that at the time that I ran two half-price specials complete with 5 bonuses. His greed was shocking. After that, I booted him off my list and blocked him from returning.

Some say the customer is always right. I disagree. Sometimes it’s necessary to fire the customer.